FAQ

Coupon codes cannot be combined. The current platform allows one coupon code per order. Though I do have multiple codes available only ONE code can be used per transaction. Once an order is placed coupon codes cannot be added. Please do not leave coupon code in the notes section, it will not be applied. (my instagram is a great source for codes)

Melissa creates custom items as her schedule allows, please email melissa@anactorplans.com for current availability.

These listings are live for the first week of each month (the 1st through the 7th).

Unless otherwise noted, new releases are the third Wednesday of the month at 5pm Central. We offer unlimited stock on all in-house produced items for 48 hours.

First Class Tracked Mail: All freebies - Button & Sticker, Tracked shipping in a ridged eco-friendly cardboard mailer with a quicker shipping time. More expensive, but the standard for most orders

Stamped Mail: Just the Sticker freebie, shipped with no tracking in a stamped recycled paper envelope. No guarantees of arrival, and slowest shipping time. Only available for flat sticker orders under 1.2 ounces. Cheapest mailing option.

Orders can be canceled within 24 hours of being placed as long as it has not been marked as shipped. After 24 hours or the order has been marked shipped the order cannot be canceled or refunded.

Due to the nature of the items there will be no refunds or returns. If you are dissatisfied with your order or a specific item in your order please contact me to discuss! These situations are treated on a case-by-case bases. In the case that we process a refund, shipping costs are non-refundable and will not be included.

Orders can be combined or edited within 24 hours of being placed as long as it has not been marked as shipped. After 24 hours or the order has been marked shipped the order cannot be combined or edited.

Orders will ship within 1-3 business day processing period, unless otherwise stated on product page.

There are currently shipping service disruptions affecting international mail. Information on locations that have temporarily suspended or delayed service is changing daily but updates can be found here. Please also note we have been noticing some delays and slow periods of tracking for international orders. Please refer to our international shipping speeds/times below prior to contacting. If you purchase during this time please note that we cannot be held responsible for any delays or disruptions to mail service.

As we print labels they are marked as "shipped". We print labels in large batches to minimize our post office drops, so your order may not actually be dropped for a day after the label was created. That being said - the item being dropped at the post office is always within the quoted processing time.

DOMESTIC ORDERS: USA orders are shipped via USPS and have an estimated delivery of 3-8 BUSINESS days (after processing period) depending on where you are located in the USA. Please note this does NOT include Weekends or Holidays. This is the estimate given by the USPS - I do not quote shipping times as the USPS often can take longer than quoted. The Estimated Delivery date on your tracking is an estimate, not a guaranteed date. Please be patient with the tracking as it can be slow to update online sometimes. Once an item is marked 'shipped' it is then in the hands of the USPS, and out of my control. For any regarding tracking you can take the tracking to your local post office and they can further assist you on the retrieval of your order.

INTERNATIONAL ORDERS: International orders are shipped via USPS and have an estimated delivery of 7-14 BUSINESS days (after processing period), this is an estimate from the USPS and can often be longer. Please note this does NOT include Weekends or Holidays. This is the estimate given by the USPS - I do not quote shipping times as the USPS often can take longer than quoted. All international orders come standard with tracking that updates within 24-48 hours of shipment. The Estimated Delivery date on your tracking is an estimate, not a guaranteed date. Please be patient with the tracking as it can be slow to update online sometimes. Once an item is marked 'shipped' it is then in the hands of the USPS, and out of my control. For any regarding tracking you can take the tracking to your local post office and they can further assist you on the retrieval of your order.

Please double check your shipping address prior to processing your order. We will not be responsible if your package is returned to us due to incorrect addresses or names on the package. If the package is returned to us buyer is responsible for fees to re-ship.

If you noticed that your address is incorrect after ordering but we have not yet shipped it, please email us and we will try our best to change the address for you if your order has not left our hands!